Course Description

Prepare to pass exam: Oracle Communications Session Border Controller Troubleshooting

An Oracle Communications Session Border Controller Troubleshooting Certified Implementation Professional has demonstrated the knowledge required to troubleshoot the Oracle Communications Session Border Controller. Individuals who earn this certification are able to configure and use OCSBC and ESBC troubleshooting interfaces such as RADIUS, SYSLOG, HDR, SIP statistics, LOG files, Packet Trace, among other.

To pass the Oracle SBC Troubleshooting exam, focus on SBC architecture, signaling/media flows, and key troubleshooting tools (SIP analysis, logs). Practice common issue resolution in labs and study Oracle guides and forums for support.

Also, review high availability (HA), security features, and licensing configurations to understand potential problem areas. Get familiar with tools like show commands, sbc debug, and Wireshark for deep log and packet analysis. Simulating real-world issues in a lab environment will strengthen your troubleshooting skills.

Exam topics covered

Troubleshooting Hardware and the Network

•  Boot the Session Border Controller (SBC) and monitor the boot process
• Identify and resolve boot issues
• Identify and resolve hardware issues
• Identify and troubleshoot network issues
• Identify and troubleshoot system issues

SBC Review

• Explain basic configuration elements
• Configure the SBC

Troubleshooting Tools

 Describe troubleshooting methodology

• Configure and use SBC monitoring and troubleshooting tools

 Troubleshooting Signaling

•  Monitor signaling by using ACLI application statistics
• Identify SIP response codes and disposition conditions
• Troubleshoot Registration issues
• Troubleshoot Session agent issues
• Troubleshoot policy-based routing issues

 Troubleshooting Media

•  Describe media timers
• Troubleshoot media issues

 Troubleshooting High Availability (HA)

•  Explain HA state-checkpointing between active and standby peers
• Describe HA switchover and associated node state transition events
• Define the process watchdog timer
• Identify and resolve controlled HA problems 

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